How many calls a month does your business miss? Do you know the figure? How many of these are missed sales? How many missed calls end in complaints?
Too many businesses don’t know this information and would be unable to find out with their current telecoms set up. Vodafone One Net makes it easy for you to manage your calls and helps you route calls in a way which means you answer more and direct them to the right person first time.
No more missed sales. An improvement in customer service leading to customer satisfaction, recommendations and repeat business. All provided in a package that could also save you money on your calls.
Merging your landlines and mobiles
Customers expect to communicate with you seamlessly across all channels. A system that merges you landlines and mobiles and routes calls intelligently enables them to speak to the person they need first time.
Less call transferring, fewer messages being passed, improved first contact resolution. It delivers better productivity and increases customer retention.
For small and medium sized businesses it provides a range of features not normally available at a price that will usually beat a traditional phone system.
In fact One Net does not require up-front investment, it is flexible and scalable. Utilising the latest technology it is always up-to-date and does not require any ongoing maintenance on your part, everything is looked after for you.
It is ideal for multi-site operations and for remote workers. It gives you a phone system on your mobile phone.
Whether you choose One Net, or one of the similar alternatives, there is no doubt that the future will see the majority of businesses combining the different strands of their communications into a single entity.
The long term value, efficiency and savings make it easy to demonstrate the return on investment and a free review with 21C will allow you to compare One Net with other unified communication solutions to decide which one suits your business best and delivers the maximum benefits.